Add your website to Allowed domains

Your assistant only answers on the websites in Allowed domains, and on their subdomains. If your site is not on the list, the chat does not answer there.

Add a domain

1. In your Sincra dashboard, open Widget.
2. In Allowed domains, type the domain only, without https:// or slashes, for example yourstore.com.
3. Select Add domain.

If you signed up with your website address, Sincra already added it for you.

What the status means

• Widget loads on this domain: the widget has loaded on a page of that site.
• Not detected yet: the widget has not loaded there yet. Paste the code on that site and open any page on it. Then select Check again.
• Not active on your plan: your plan includes fewer domains than you have on the list. Only the first ones load the widget. The Free plan includes one domain.

Addresses that are not accepted

Names that many websites share, such as myshopify.com, vercel.app or wordpress.com, are not accepted on their own. Enter your own site's address instead, for example yourstore.myshopify.com.