Sincra facts
Sincra is an AI assistant for a business website. You paste one line of code on your site, and it answers visitors from your own pages and files, collects their contact details, emails you each lead and can book meetings. This page lists the facts about the product in one place. If another page disagrees with this one, tell us at support@sincra.cloud.
What does Sincra do?
- Answers visitors' questions from your website pages, PDFs, text files and the questions and answers you write.
- Shows links to the public web pages an answer came from.
- Collects a visitor's email, name and company, saves the contact in your dashboard and emails it to you.
- Books meetings inside the chat if you use Cal.com, or shares your own booking link.
- Replies in the visitor's language.
- Gives you an inbox with every conversation and a list of leads.
What does Sincra not do?
- It works on your website only. It does not connect to WhatsApp, Instagram or Messenger.
- It has no free plan and no free trial.
- It has no sales team, demos or calls. You sign up, try it and buy on your own, and support is by email.
What are the plans and prices?
| Plan | Per month | Per year | Responses per month |
|---|---|---|---|
| Solo | $29 | $290 | 500 |
| Lite | $49 | $490 | 1,000 |
| Growth | $149 | $1,490 | 4,000 |
| Business | $299 | $2,990 | 9,500 |
- All four plans have the same features. They differ in the number of responses per month. Business also removes the Sincra branding from the chat.
- Prices are in US dollars in the United States and in euros, with the same figures, in the rest of the world. Sales tax, if it applies, is added at checkout.
- Yearly billing costs the same as ten months. The response quota is monthly on yearly plans too.
What counts as a response?
Each reply the assistant sends to a visitor's message counts as one response. The welcome message, errors and messages sent while you have paused the assistant don't count.
What happens when the responses run out?
The assistant stops answering with AI until the next monthly period and keeps collecting visitors' emails. There are no overage charges: you are never charged more than your plan.
How do I try it and buy it?
- Create an account at sincra.cloud/en/register.
- Add your website address or upload your files.
- Try the assistant on your own content in the simulator inside the dashboard.
- Choose a plan. The assistant goes live on your website once you have paid.
What about refunds, cancelling and changing plan?
- Your first payment has a 14-day money-back guarantee, no reason needed. You ask for it by writing to support@sincra.cloud. Details are in the Refund Policy.
- You can cancel at any time from the billing section of your dashboard.
- You can change plan or billing interval yourself at any time. An upgrade takes effect immediately; a downgrade takes effect on your next billing date. Details are in the Terms of Service.
- Payments and invoices are handled by Dodo Payments, our Merchant of Record.
Which websites does it work on?
Any website where you can paste a line of code. There are step-by-step install guides for WordPress, Shopify, Squarespace, Webflow and plain HTML.
Who is behind Sincra?
Sincra is operated by Ernesto Alonso Céspedes Cáceres, in Murcia, Spain. Product and billing questions go to support@sincra.cloud, and legal questions to legal@sincra.cloud.