Pages marked "Failed" in Knowledge
A page is marked Failed when Sincra could not read it. Your assistant doesn't use that page. The reason shows under the page in Knowledge.
What to do
- Open Knowledge and select Show pages of {your site}.
- Find the page marked Failed and read the reason under it.
- Select the arrow of that row (Read … again) to try again.
Common reasons
- The page needs a login, or blocks automated visits with a check such as a CAPTCHA.
- The page has very little text, for example only images or a form.
- The address no longer exists on your site.
If a page keeps failing, add its content another way: as a Q&A, as a text, or as a PDF, TXT, MD or CSV file.