When your assistant runs out of responses

Each plan includes a number of responses a month. One response is each reply your assistant gives to a visitor's message. The greeting, errors and messages while the assistant is paused don't count.

When you reach your plan's limit:

• Your assistant stops answering with AI.
• It keeps asking visitors for their email. Each email is saved as a lead and sent to you.
• You get an email when you are close to the limit and another one when you reach it.

Your responses reset each month, on the date shown in Settings, Plan & usage. On a yearly plan they also reset each month.

To keep answering now, upgrade your plan in Plan & usage. An upgrade starts a new cycle with your responses reset.